Community: Find & Join a Channel

The "Community" function in Campus Cloud gives you a number of opportunities to connect and socialize with students, student leaders, staff, etc. You can join various public and private channels.

Things to know about Community:

join_a_private_channel.png

Figure 1 - Find a Channel / Join a Channel

To Find a Channel

  • Log in to Campus Cloud and click on "Community".
  • Click "Find a Channel" on the left sidebar.
  • [Optional] Use Search to find a channel using its name or description. You can also use filters to view public channels and private channels.

To Join a Channel

From Campus Cloud

To join a channel from within Campus Cloud: 

  • Log in to Campus Cloud, then click Community in the top navigation menu.
  • Click Find A Channel (if it not already visible in the public channels list).
  • Find the channel you want to join, by searching or browsing.
  • Click Join (for public channels) or Request to Join (for private discoverable channels)*

(*) Campus Cloud displays the community channels in an alphabetical order list. You can join a public channel with just clicking on "Join". For private discoverable channels, you can 'request to join', which will send a request to the Owner or Moderator for that channel. Once your request is approved, you will be added to the channel.

 

From the Campus App

To join a channel through your campus app:

  • Log in to the app
  • Tap community_icon__app_.jpg to view the Community, then tap hamburger_icon__app_.jpg to show the navigation sidebar
  • Tap Find A Channel 
  • Find the channel you want to join, by searching or browsing
  • Tap the channel name to view details
  • Tap Join (for public channels) or Request to Join (for private channels)*

You are now added to the selected channel as a member, and the Channel will be visible in your Campus App under hamburger_icon__app_.jpg.

(*) For private discoverable channels, you can 'request to join', which will send a request to the Owner or Moderator for that channel. Once your request is approved, you will be added to the channel.

 

Things to Remember

  • Private, non-discoverable channels do not appear in Find a Channel, and you cannot join them yourself. To join, you'll need to be invited by one of the private channel's members. 
  • You can leave a public or private channel at any time, and rejoin public channels if you need to. If you leave a private channel, you'll need to be added back by an Owner or Moderator.

Once you’ve joined a channel

  • It appears in the sidebar, on Campus Cloud and the Campus App.
  • You receive a visual notification when there are new posts and comments in the channel.
  • App users can receive push notifications for new posts and comments based on their personal Notification Settings.
  • The actions you can take depend on your role within the channel.