"Audiences" allows you to put your students together into specific groups. You can add these groups to channels or can send them 'push' notifications. You can add app users to an audience, or you can add any other email addresses to the audience even if they do not have an app account.
Know how to:
Figure 1 - App Users - Audiences
Create a Custom Audience
To create a custom audience:
- Click App Users, then click Audiences
- Click Create Audience
- Type a name for your audience.
- In the "Type" drop-down menu, select "Custom."
- Type the name or email addresses of the people you want to add. To add a person to your audience, click the matched search results.
- When you are done adding users, click "Save."
You can also create a custom audience by importing a CSV file:
- Log in to Campus Cloud, then click "Audiences."
- Select “Import from CSV” from the drop-down next to “Create Audience."
- Click “Select a CSV file here” and choose your file.
- Type a name for your audience.
- Click "Save."
Create a Dynamic Audience
To create a dynamic audience:
- Click App Users, then click Audiences
- Click Create Audience
- Type a name for your audience and select "Dynamic" for the type.
- Select a filter, then select values for that filter.
- You can combine filters together by clicking "Add Filter."
- Click "Save."
Your dynamic audience appears on the list.
* Please note that the audience needs to be updated regularly to keep the list of students up-to-date.
Once you create an audience, you can send messages to members of that audience. For more information, see Notify (Send an Announcement).
Note: Once an audience has been created, our processors will take a couple of hours to use the audience to send notifications or add members to channels.