Make Notes on a Case

As an administrator you can make notes on a case that will only be visible to other Campus Cloud users. You can add any additional information related to a case or case activity log, and save it. Notes are visible to all Campus Cloud users, but they are not visible outside Campus Cloud. 

To make a note on a case:

• Click Contact Trace, then click Cases
• You can use search and filters to find your case in the list
• Click the case to see the Activity Log
• Edit the case and make a note. 

Campus Cloud records your note and updates the case activity log. To view past notes, click “Notes” in the case activity log.

If you make a note on a student's case, it's not visible to the student. To send a message students can see, send them a notification. For more information:

• Take Action on COVID-19 Cases