Cases: The Basics

Contact Trace Plus provides a powerful suite of tools to manage cases of COVID-19 on campus. You can see an overview of all cases, and the status of each. You can take action on a group of cases based on their status, or you can follow up with students individually based on the status of their case. 

There are two ways to create cases: 

• Automatically. A case is created for each student that completes a Pre-Screening, Self-reporting, or Symptom Tracker form.
• Manually. You can create cases manually. A person doesn't need to have an app account for this. 

Campus Cloud provides an overview of cases of COVID-19 on campus and lets you see the status of each case. There are five possible statuses: 

• Clear
• Symptomatic
• Self-Reported
• Exposed
• Confirmed

The campus app includes a Health Pass you can use in conjunction with QR codes. QR codes can be used to track who was at a particular place at a particular time. Based on this information, you can do contact tracing on confirmed cases of COVID-19.

Health Pass depends on a student's case status. For example, a student whose case is clear will get a green health pass. Other students can get a red health pass if their case is symptomatic or self-reported. 

If you have a confirmed case of COVID-19 on campus, you can do contact tracing on that case. Anyone who was in the same place at the same time as that person (based on QR code scans) will be updated to have a case status of exposed. This will be reflected in a red health pass. 

The history of a student's case is visible in their case activity log. Actions on a student's case will automatically create entries in the log. You can add notes to a student's case. 

You can take action on cases individually. Or you can take action on cases as a group and send a follow-up to all students with a particular status.

(COVID-19, the disease caused by the novel coronavirus)