A key part of moderating a Campus Cloud community is the ability to find messages posted by others, so you can respond. Two powerful tools let you search across all communities you have access to in Campus Cloud:
Search and Filters work together. For example, you can search for a keyword within a set of filtered search results. Or, you can use search to find all posts that contain a word or phrase, then filter those search results.
Search for a Keyword
As a Campus Cloud administrator, you can search messages posted to the Campus Wall. You can search for a keyword or phrase. By searching for a word, you also search for all related words like plurals, verb tenses, etc.
To search for a keyword or phrase in the posts:
- Log in to Campus Cloud and go to the channel you want to search.
- Type the keyword or phrase you are looking for.
- Click Search.
Campus Cloud displays the search results and highlights the keyword. Most relevant results are displayed first.
Filter Search Results
You can use up to four filters to narrow your search results. The filters are:
- date range
- students' names
- moderated status (flagged or removed)
To apply filters to the Search Results:
- Click the Filter dropdown menu
- Select your filter and provide the criteria.
- Campus Cloud displays the filtered search results in real time.
Note: you can filter by 5 users maximum at one time.