Using filters is controlled by roles and permissions. For information, see "Roles and Permissions" below.
Students can report community messages as inappropriate. They can signal a moderator using the “Report as Inappropriate” button in the mobile app or Campus Cloud.
Once a message has been reported, channel owners and moderators can use the status filter to see it.
When viewing a channel, you can use Search and Filters to show you reported posts. You can search across multiple channels in the community, or within a single channel.
Across Multiple Channels
- Click Community, then click Search Posts
- Click Filter, then Status
- Select "Reported" in the status menu
- [Optional] Add other filters or add a search term
Within a Single Channel
- Find the channel you want to moderate, then click to view it
- Click Filter, then Status
- Select "Reported" in the status menu
- [Optional] Add other filters or add a search term
Campus Cloud filters the messages shown in the channel, so only reported content is shown.
For more information, see:
Roles and permissions
For you to filter channel posts by status, roles and permissions need to be configured as follows:
- You need the Community Manager permission, or
- You need to be a moderator or channel owner
For more information: