Edit Feedback Question for a Service Provider

As a Service Executive, you can use assessment to gather feedback from students about the services you provide.  You can specify a question that will appear on students’ phones after they check in to your service.  Then, you can review student responses.

Figure 1: As a service executive, you can edit feedback questions about your service providers.

To change the feedback question for a service provider (see Figure 1):

• Click "Manage" then click "Services."
• Locate your service in the list, and click its name.
• Click "Info" to go to Service Info.
• Click "Edit" to go to Edit Service.
• You will see your service providers listed down the right-hand side of the screen.
• Make changes to the name, email address, and feedback question of a service provider.

If you do not see any service providers:

• Make sure “Service Assessment” is turned on (see "Edit Service Info").
• Make sure your service has at least one service provider (see "Add a Service Provider").

You can also:

• Review student responses to service assessment.